
Amy Taylor Mitchell is a highly experienced SaaS executive and customer success thought leader with 15 years in the IT industry and 25 years of leadership experience. Amy serves as the CEO of Real Success International and was previously the Director of Customer Success Americas at Juniper Networks. Amy is passionate about the customer experience and continous learning.
What if your product problems are not really product problems at all, but expectation problems? In this episode, Karl and Danielle talk with Amy Taylor Mitchell and Trevor Mishler about what actually happens to young companie...