Amy Taylor Mitchell
Amy Taylor Mitchell is a highly experienced SaaS executive and customer success thought leader with 15 years in the IT industry and 25 years of leadership experience. Amy serves as the CEO of Real Success International and was previously the Director of Customer Success Americas at Juniper Networks. Amy is passionate about the customer experience and continous learning.
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March 19, 2024
S1E3: Customer Success Helps Focus Product Direction with Amy Taylor Mitchell and Trevor Mishler
What if your product problems are not really product problems at all, but expectation problems? In this episode, Karl and Danielle talk with Amy Taylor Mitchell and Trevor Mishler about what actually happens to young companies once the first customers say yes. Drawing from careers spent deep in customer conversations, Amy and Trevor share stories from early stage startups where excitement, pressure, and limited resources collide in ways that quietly shape the future of the business. Amy reflec...
Guests: Amy Taylor Mitchell , Trevor Mishler